ActivePresentation Designer* Support

Administrator Installation

Symptom

During installation of the product, the following error message is shown:

Cause

The installation has been attempted on a Windows user account that does not have administrator privileges.

ActivePrez requires administrator privileges as it has to install files in the Windows folder and register the COM add-in machine wide..

Solution

You may install the add-in using the administrator credentials for your machine as follows:

1. Right-click on the setup executable:
   
2. Confirm the installation may proceed:
   
3. Enter the administrator credentials:
   

The installation will then proceed as normal and you should follow the on-screen instructions.